Welcome to Agency Support
Sign in to open a ticket and chat with AgencyAI. Support is for members of our Discord server.
Recommended
Continue with Discordor
With Google or Apple you get notifications by email instead of a Discord DM.
Not a member yet? Join the Discord
We only set a login cookie that is technically required. By signing in you agree to your data being processed as described in the Privacy policy.
Frequently Asked Questions
All questions on one pageYes. The support portal is for members of our Discord server. Signing in with Discord is the recommended route. You can also sign in with Google or Apple, then notifications go to your email instead of a Discord DM.
AgencyAI is first-line and solves configuration, installation, command and compatibility questions right in the ticket. When something manual is needed, a refund, a licence, an account change or a genuine code bug, press Escalate to team in the ticket and a human takes over.
Yes. The ban message contains a signed link to the appeal form. It deliberately works without signing in, anyone who is banned can no longer reach the portal.
QBCore, ESX and standalone. You set the framework in
config.lua. A wrongly set framework is one of the most common reasons a script appears not to work.At docs.agencyg.de. Every script has its installation, configuration and the available exports and events documented there.
That is almost always a keybind clash on your side, not a bug in the script. Rebind the key under GTA Settings → Key Bindings → FiveM, or set a free key in the config. Other common causes: the wrong framework in the config, load order, a conflicting resource, a missing dependency, or an SQL file that was never imported.
